COMMUNITY OUTREACH ASSISTANT

Job Summary

CARE is seeking a Community Outreach Assistant to support the successful implementation of a Resilience and social cohesion (peace) Project, in Northeast Nigeria. The project aims to restore basic services, rebuild livelihoods and infrastructure, and enhance social cohesion by bridging humanitarian, development, and peace interventions to foster a transformational process. The Project is a joint initiative implemented by UNICEF and WFP, with funding from the Federal Ministry for Economic Cooperation and Development (BMZ) of the German Government. The Community Outreach Assistant will play a central role in enhancing community engagement and ensuring effective communication between the project and the affected populations. The role focuses on disseminating accurate and timely information, creating awareness through community structures, and strengthening community-based mechanisms to support informed decision-making and access to services. This includes mobilizing and coordinating with key community stakeholders such as peace clubs, local peace committees, rapid response teams, and local government officials to ensure the success of the BMZ project activities.

Job Details

SCOPE:

Employment Type: Contract - Full-Time 

Job Status: Nationals only.

Slots: 1

Location: Jakusko, Yobe State.

RESPONSIBILITIES AND TASKS:

Job Responsibility #1: Community Engagement and Information Dissemination

• Lead community-level outreach activities to share critical information related to project interventions, including entitlements, service availability, and feedback mechanisms.
• Conduct regular sensitization sessions based on Frequently Asked Questions (FAQs) to address community concerns and improve knowledge about the project.
• Facilitate pre- and post-distribution messaging campaigns, ensuring communities are well informed about distribution dates, locations, and eligibility criteria.
• Support in identifying and utilizing appropriate communication channels (e.g., community radio, mobile announcements, posters) tailored to the local context and languages.

Job Responsibility #2: Collaboration with Community Structures 

• Establish and maintain strong working relationships with local peace clubs, local peace committees, traditional and religious leaders, women and youth groups, and other key influencers to foster community trust and participation.
• Coordinate closely with Local Government Authorities (LGAs) to align outreach activities with local priorities and ensure support for interventions.
• Provide capacity-building sessions for peace clubs and local peace committees on community dialogue, conflict resolution, and information sharing.

Job Responsibility #3: Mentoring and Support to Community-Based Structures

• Mentor and coach existing community structures (e.g., peer mother support groups, community volunteers) on effective communication strategies and how to guide beneficiaries through service pathways.
• Train and support Rapid Response Committees on community mobilization, early warning systems, and basic response protocols during emergencies or community disturbances.
• Encourage the active participation of community-based organizations and volunteer networks in outreach and awareness initiatives.

Job Responsibility #4: Referrals and Service Linkages

• Facilitate the community-based referral process by identifying needs and linking individuals to appropriate service providers, including protection, health, education, and livelihood actors.
• Follow up on referred cases to ensure services were received and document feedback to improve the referral process.

Job Responsibility #5: Community Empowerment and Behavioural Change Communication

• Promote positive behavior changes by designing culturally sensitive messages aimed at improving health, hygiene, and protection outcomes in the community.
• Encourage community members to actively participate in mass campaigns and outreach service delivery events.

Job Responsibility #6: Monitoring, Reporting, and Other Duties

• Document outreach activities, attendance, and community feedback to inform program adjustments and learning.
• Contribute to periodic reporting, success stories, and case studies reflecting community impact.

Other Responsibilities:

• Other Responsibilities as Assigned
• Contribute to CARE’s resource mobilization efforts

Requirements

QUALIFICATION/EXPERIENCE/TECHNICAL SKILLS:

Required

• Basic Technical Skills, BSC or equivalent, professional certificate, in Conflict and Peace building
• Minimum of 2 years’ experience working in a similar context
• Well-developed conceptual, critical, analytical thinking and planning skills
• Ability to take Initiative, drive to achieve results, ability to develop effective organizations Understanding and experience of gender equity issues and their relevance to humanitarian response work
• Able to work outside of regular working hours as required, including evenings and weekends if required.
• Good experience in supervision is required. 
• Fluency in English and Hausa

Competencies:

• Approachability                            
• Building Effective Teams
• Integrity and Trust
• Drive for Results
• Negotiating
• Organizational Agility

NOTE:

• Only shortlisted applicants will be contacted.
• CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, colour, national origin, marital status, or veteran status.
• There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job seekers. Please note that CARE will not request for any monetary payments from applicants at any stage of the recruitment process.

Qualified Women and Persons with disabilities are strongly encouraged to apply.

About Company

CARE

https://www.carenigeria.org/

CARE is a global humanitarian and development leader within a worldwide movement dedicated to ending poverty. We are known everywhere for our unshakable commitment to the dignity of people. CARE vision is to seek a world of hope, tolerance and social justice, where poverty has been overcome and all people live with dignity and security. Our Mission is to work around the globe to save lives, defeat poverty and achieve social justice. We put women and girls in the center of our work because we know that we cannot overcome poverty until all people have equal rights and opportunities. We are strongly inspired and guided by our Core Values of Transformation, Integrity, Excellence, Diversity and Equality. CARE Nigeria was established in Nigeria in April 2017 and has been predominantly operating in the conflict affected Northeast, and in the Northwest. CARE aims to support vulnerable people who are affected by conflict, natural disasters and poverty across four key programming areas: Food and Nutrition Security and Livelihoods, Sexual Reproductive Health and Rights, a Life Free from Violence (Gender-based Violence Prevention and Response) and Women’s Economic Empowerment through its Flagship ‘Village Savings and Loans Association (VSLA) approach. Our Commitment to Nigeria people goes beyond our current humanitarian work to exploring and initiating longer-term development programs that address underlying causes of poverty and vulnerability in Nigeria. In collaboration with other stakeholders, we will initiate and support equitable and sustainable development interventions by enabling the underprivileged to realize their potential, exercise their right and strengthen linkages with broader society.