We are an equal opportunity employer. All stages of the employment process will be based on merit, competence, performance and business needs.
The Lead, Infrastructure Operations - West & North Africa is a key position in the region, leading the execution of IT infrastructure strategy, architecture, service delivery, standards and procedures for the enterprise. This role works with both regional management and country office IT staff to implement, monitor, and maintain core network services, and helps plan future IT investments to support changing business needs. The person in this role must be a good communicator, capable of developing and maintaining strong, collaborative relationships with staff at the regional management level, as well as staff at all levels in country offices. Fluency in both written and spoken French and English is a requirement for the position. At the regional level, this role acts as a liaison and advisor between the IT organization and other parts of the business. Using your knowledge of the overall technical direction, IT policies, processes and procedures of CARE USA, you will advise of potential opportunities and challenges with upcoming programs/projects including a technology component. At the country office level, this role provides technical guidance and hands-on assistance to local IT staff on all aspects of network infrastructure design, installation, configuration, maintenance, monitoring and troubleshooting. At times, you may deliver technical training to different groups of staff, including IT, Executive, Program, and Support staff. The ability to simplify and explain complex technical concepts to non-technical audiences will help to smooth the acceptance and adoption of technology in all areas of the business. This role reports to the Director of Global Connectivity.
Responsible for Global to Local (G2L) and Adolescent Mothers Against all Odds (AMAL) Projects Monitoring Evaluation Accountability and Learning (MEAL). The MEAL Officer will design implement cost effective, innovative robust MEAL system. The MEAL will continually review the practicality and effectiveness and suggest modifications as necessary of the MEAL system.
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